the set will not come on and stay on. some of the functions respond to the remot and others do not. the yv functioner beautifully until i got an on screen message that said remote battery low.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: samsung, where on the set is the modle number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: tv menu does not work. there is a dialog box in the jower right corner of the screen that says unavailable when it flashes on and of. pretty sure it is the volume dialog box
JA: How long has this been an issue? What happened right before this popped up?
Customer: tv on and / about 4days , since i replaced the batteries in the remote.
JA: Anything else you want the TV expert to know before I connect you?
Customer: i got the screen to quit on/offing for about 30 minutes a couple days ago , possibally on its own. in that time i tried to follow the directions i was getting from the dia box when i got to the option to use cable/antenna
/both i hit both then the set went back to its on off behavior, exactally like before my little effort to fix it. been like that ever since,