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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can.t get to work, sharp, no, 1hour I hit the worng button,

Customer Question

can.t get to work
JA: What's the model number of your TV? How old is it?
Customer: sharp
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no
JA: How long has this been an issue? What happened right before this popped up?
Customer: 1hour I hit the worng button
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: TV
Expert:  Aric replied 6 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 6 months ago.

I need some more info to help you.

1) What exactly is the TV doing or not doing right now (does it power up, is the power light blinking, anything on the screen, etc.)?

2) What is the model number off the back of the Sharp?

3) How old is the set?

4) What did you hit the wrong button on?