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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Need help with tv signal especially netflix, fairly new

Customer Question

need help with tv signal especially netflix
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: fairly new smart tv
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried shutting off and turning back on
JA: Anything else you want the phone expert to know before I connect you?
Customer: regular tv working direct tv
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 7 months ago.

Can you tell me the brand and model number of the tv?

What specifically is not working?