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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Rt, been here 1 week-my tablet was not charged and our

Customer Question

JA: What's the model number of your TV? How old is it?
Customer: been here 1 week-my tablet was not charged and our phones are "semi-smart"--Have a kindle fire tablet that he said we could use, but it was not charged. help
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: 65" 2016 HD, model #(husband looking for the box--SORRY!!) don't know about the menu. this TV is quite different fro the one we got a few years ago--55" Vizio.
JA: How long has this been an issue? What happened right before this popped up?
Customer: we have been watching TV,just fine, but want to access other things, like n
JA: Anything else you want the TV expert to know before I connect you?
Customer: Model E65-EO
Submitted: 9 months ago.
Category: TV
Customer: replied 9 months ago.
nothing has happened--just want to establish our tv and my kindle fire tablet.
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you having trouble connecting your TV to the internet?

Customer: replied 9 months ago.
I think the tech that installed it did that. how can we check?
Customer: replied 9 months ago.
sorry, e will try thjis again--I have zero typing skils after a neck surgery, and we cannot find the paprwork that w had. sorry.