Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;Also ,Could you please give me the tv`s model number written on the back cover ?
Sorry but cannot use the phone at this time so i will opt out
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .
Hi, sorry you've been waiting a while. Unplug your TV, and wait about one minute before plugging it back in. That should get rid of the menu.
To check your remote, you can point it at your camera on your phone, and press a button. You should see a flash. If not, your remote has to be replaced. If you do see the flash, then the remote sensor on your TV has gone out.