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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Second opinion] I have a Sceptre 32" television with a

Customer Question

Second opinion] Hi, I have a Sceptre 32" television with a vertical line going down the middle of the screen.
JA: What's the model number of your TV? How old is it?
Customer: let me check
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: It's three years old, I don't know where to find the model number, and yes the same problem on all inputs. The TV menu works.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened a week ago and we are not sure what happened before this popped up. My son just turned on the TV and it was there.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No, that's it.
Submitted: 6 months ago.
Category: TV
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

Is it possible to get the model number of the tv?
Does the line show over top of the sceptre menu screens also, or behind the menu?