Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
Is there any external sound system connected to TV for sound or you were getting sound from TV internal speakers?
Please provide me requested info, phone call may not help at this early stage as I need basic info to see whats going on in TV.