Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
1- Could you please get me the model number written on back cover of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
3- Do you use cable remote to change the channels?These info will help to troubleshoot the problem.Thank you.