Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Please postback with the following info:
1) What's the full model number off the back of the Element?
2) How specifically is the Satellite Box connected to the TV(HDMI, coaxial, etc.)?
Please read my reply and post back to proceed.