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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do you play a DVD? 4K UHD TX-R2779H, We also have a

Customer Question

How do you play a DVD?
JA: What's the model number of your TV? How old is it?
Customer: 4K UHD TX-R2779H
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: We also have a proablem
JA: How long has this been an issue? What happened right before this popped up?
Customer: Direct TV
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 7 months ago.

You mentioned something about 4K UHD then posted a model number over 10 years old (so would not be 4K UHD). That said, I need some more info to help you:

1) What is the full model number off the back of the TV?

2) What is the brand and model of the DVD player and is it already hooked up to the TV?

Expert:  Aric replied 7 months ago.

Please view my reply and post one back to continue.