Can I connect or pair my Samsung smart tv
to my amazon echo dot?
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: Old.. I would say 6 or 7 years. However \, talking old, I am an 82 year old female that loves tech stuff but I often need help. I will go check the model and let you know.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu works. I have not done anything so far to connect.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing has gone wrong, I don't know the procedure to follow to pair or connect.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I think thats it.