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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I apologise for the delay. I want to connect my TV to my

Customer Question

Hello again I apologise for the delay. I want to connect my TV to my wifi
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: The model number is ***** I've just tried Netflix and received a message to say wifi is not connected
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes the TV menu works. I guess I just want a window in which I can enter my wifi password?
JA: How long has this been an issue? What happened right before this popped up?
Customer: This is the first time I've tried
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thank you
Submitted: 7 months ago.
Category: TV
Expert:  Louie replied 7 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you tried:

  • • Home;
  • • Setup;
  • • Installation;
  • • Network;
  • • Network setting assistant;
  • • Start now;
  • • Wireless;
  • • select Scan if no WPS;
  • • select your Network.