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Ask Aric Your Own Question
Aric, Technician
Category: TV
Satisfied Customers: 44455
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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The tv lost the code, It's a sharp smart tv 55 2015, The tv

Customer Question

The tv lost the code
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's a sharp smart tv 55 2015
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The tv menu is working good
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just this week
JA: Anything else you want the TV expert to know before I connect you?
Customer: I even buy a new remote it doesn't work
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.
What code is it that you're saying the TV lost? What exactly is it doing, or not doing? Please elaborate.
Customer: replied 7 months ago.
Doe not working at all
Expert:  Aric replied 7 months ago.
Okay, I need some more info here. First, are you saying the TV is completely "dead" meaning there's no power light at all?
Expert:  Aric replied 7 months ago.
I'm not available by phone. Please reply back here to continue.
Customer: replied 7 months ago.
Please cancel all procedure and thank you
Customer: replied 7 months ago.
No thanks
Customer: replied 7 months ago.
I said cancel everything