Trying to connect rocket fish port to port switcher to my lg tv because there is only one HDMI
outlet. I want to hook up a fire TV stick but all I am getting is "invalid format" on my tv
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No, I haven't tried turning tv off...the Firefox is new and the switcher does work on my Sony tv
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, same problem on all inputs and tv menu works just fine
JA: How long has this been an issue? What happened right before this popped up?
Customer: This is the first time as this is the first time I have ever had the fire tv stick. I took the switcher off my sony tv where it was working just fine because I needed an additional hdmi port on my lg
JA: Anything else you want the TV expert to know before I connect you?
Customer: No, just how can I get my lg to recognize my firetvstick