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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a vizio smart cast tv. How do I get the YouTube app

Customer Question

Hi: I have a vizio smart cast tv. How do I get the YouTube app for this?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: we just bout it yesterday.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Sorry you need the model #, my husband is getting it. No. I have everything set up on my IPhone, I can get Netflix app. thru my Xfinity Wfi, but not YouTuebe. It is a E43U-D@
JA: How long has this been an issue? What happened right before this popped up?
Customer: Sorry that should be 2 not @
JA: Anything else you want the TV expert to know before I connect you?
Customer: No I prefer my other Smart TV's to this one, but I was not very smart when I bought it
Submitted: 8 months ago.
Category: TV
Expert:  Steve G. replied 8 months ago.

Hello there and welcome to Just Answer. I'm Steve and I will be assisting you today.

I am an engineer with over 35 years of electrical and electronic training, repair and installation experience. I have been helping people via this web site since 2005.

You will likely see prompts for a phone call. *** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.

Ok, let's see what we can do here.

The YouTube app should already be on the smartcast hand held remote.

Are you saying it is NOT on there?