TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

I bought a power antenna for my Sony TV KDL46WL140 to

Customer Question
connect to the local channels...
I bought a power antenna for my Sony TV KDL46WL140 to connect to the local channels, but an isert comes on the screen that says TV tuning keys have been disabled in external imput mode use the imput buttonor enable the tv tuningkeysin the setting menu.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: KDL46WL140
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just bougt the antenna
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I tried the imput button but I can't get it out of external
Submitted: 1 year ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 minutes by:
12/14/2016
TV Technician: Mike G., Technician replied 1 year ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,556
Experience: 10 Years Audio Video Repair & Setup
Verified

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Are you with the tv right now and have the original Sony remote?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,940
2,940 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,940 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My antenna that came with the tv gradually stopped scanning
My antenna that came with the tv gradually stopped scanning any channels and the channels I could get had lines across the screen and hundreds of little rectangles making it impossible to see anything… read more
Harry
Harry
180 satisfied customers
My Roku stopped broadcasting antenna tv. I will have to look
It was working fine but just recently it says no signal I unplugged and replugged have bought a new antenna … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,495 satisfied customers
Attempting to use digital antenna, and keep getting prompted
attempting to use digital antenna, and keep getting prompted for password ***** some channels … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,495 satisfied customers
I am trying to connect a tv antenna to my Vizio M65E0 tv and
Hello I am trying to connect a tv antenna to my Vizio M65E0 tv and there is no coaxel port on tv … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
320 satisfied customers
My daughters television reads no signal with a new antenna.
My daughters television reads no signal with a new antenna … read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
I put a new antenna on my daughters samsung television still
I put a new antenna on my daughters samsung television still no picture she got rid of cable but it says no signal what's happening?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
Can't get tv to scan he channels using antenna. Panasonic
All the other inputs work - just not the antenna. We're trying to add an HD antenna … read more
Harry
Harry
180 satisfied customers
Ensignia with RCA digital antenna isn't picking many of our
Ensignia with RCA digital antenna isn't picking many of our local stations … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Panasonic TV I would like to use with an antenna
I have a Panasonic TV I would like to use with an antenna for local channels. The original antenna doesn't work. Is there another one that will? model CT13P28WG Made in 2003 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,495 satisfied customers
I have plugged in a antenna and it says no master list it
I have plugged in a antenna and it says no master list it was previously on dish … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to use a RCA amplified HDTV antenna with my older
I'm trying to use a RCA amplified HDTV antenna with my older Samsung TV. I live in a Florida … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My friend in the Dallas area uses a flat antenna mounted to
My friend in the Dallas area uses a flat antenna mounted to her window. She loses her TV signal airline traffic over her apartment. Is there a fix? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
507 satisfied customers
I have antenna. It says "no signal" for every channel.
I have antenna. It says "no signal" for every channel. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to connect a HD Antenna to a Vizio TV. 'No
I'm trying to connect a HD Antenna to a Vizio TV. 'No Channels in Master List. Where do I go after the input is on TV? … read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
Hooked it up to digital antenna but receive only fuzz.
hooked it up to digital antenna but receive only fuzz. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,495 satisfied customers
Receiving a double image on both Direct tv and antenna.
receiving a double image on both Direct tv and antenna … read more
Mike G.
Mike G.
Technician
7,556 satisfied customers
I have just got a tvfox antenna but I can't get antenna or
Hi,I have just got a tvfox antenna but I can't get antenna or air on my panasnic TV source … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,114 satisfied customers
Getting an error that says to connect the antenna.
Getting an error that says to connect the antenna. Everything is connected … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x