I just bought a 55 inch 4k tv and I have hooked it up via hdmi
to my playstation 3. it seems to read dvd's fine, but will not read bluray discs of any kind
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: it is a 5000 series 55pfl5601 and i have tried the basic steps
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes, the menu works just fine, and i have tried all 3 hdmi ports on the television
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just brought the tv home today, this is the first thing I've tried to do with it since setting it up
JA: Anything else you want the TV expert to know before I connect you?
Customer: that's all I know, everything was working fine this morning with the ps3 and my previous tv