how to restore setting on remote control
for Series 5 - 5003 - LED TV
to allow access to Direct TV signal
JA: Just to clarify, what's the LED television's exact make and model?
Customer: I believe it is a Samsung Series 5 - 5--3 flatscreen LED TV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: actually, day before yesterday I switched from "tv" mode to "HDMI
" mode to watch a DVD, the next day my wife just started pushing buttons to return to TV and now I can't figure out how to restore the picture.
JA: How long has this been an issue? What happened right before this popped up?
Customer: see what I just typed
JA: Anything else you want the TV expert to know before I connect you?
Customer: nope, sorry, moved to in front of the tv so i can follow directions