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Panasonic TV Mod. TC55ST50, 4 years old, For one year, when…

Customer Question
Panasonic TV Mod. TC55ST50 ...

Panasonic TV Mod. TC55ST50

Technician's Assistant: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?

4 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For one year, when I switch from HDMI 1 to HDMI 2 or 3 or video, the picture dims and stays that way until I go back to HDMI 1

Submitted: 1 year ago.Category: TV
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Customer reply replied 1 year ago
My cell phone is not capable of setting up apps
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 6 minutes by:
12/5/2016
TV Technician: Anthony_Infotech, Technician replied 1 year ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,406
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello

Welcome

Simple thing first have you tried a reboot of the set unplug the set from wall-power wait 5 mins then re-plug back in again?let me know if there is any change

Anthony

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TV Technician: Anthony_Infotech, Technician replied 1 year ago

Ifyou see any messages particular ones for a phone call they are notfrom me but the site, I do not use the phone call facility myself, only this texting method which I consider the best way forwards, if however you want to use the phone call option this will go to a board for another tech to takeup, if a tech considers this viable by phone he will ring you, otherwise if you do not want it pleaseignore it thanks.

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Customer reply replied 1 year ago
Please cancel my request. I am 80 years old and cannot keep up with the technical side of this call.
Customer reply replied 1 year ago
Anthony, Please confirm that you have cancelled my request.
Customer reply replied 1 year ago
I have cancelled my request. Somebody please confirm this!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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