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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm having trouble connecting my tv to my external system,

Customer Question

I'm having trouble connecting my tv to my external system
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: 50" JVC LCD 1080p flat PA
JA: How long has this been going on? What troubleshooting have you tried?
Customer: SKU:7301J50
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I've tried to connect a coaxle cable without success and the tv won't let me access all the audio functions from the menu bar
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 8 months ago.

What 'external system' are you referring to here? Can you get me the brand and Model of the system?

Also, what's the model number off of the back of your TV?

Customer: replied 8 months ago.
The tag on the back says - SKU: 7301J50 the numbers under the bar code -(###) ###-####
Customer: replied 8 months ago.
Trying to connect to a Yamaha RX-V657
Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me what other devices you'll be using?