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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I bought a Samsung 40" 4K UHD TV a few days ago, everything

Customer Question

I bought a Samsung 40" 4K UHD TV a few days ago, everything is so great that I love it very much. I have one problem , I can't view MLB HD Channel, in Boston area it's channel 586. I follow the instruction on the screen, still can't that channel. Can you help me?
JA: What's the model number of your TV? How old is it?
Customer: UN40KU6290F. I bought it from BJ's on Nov.19, 2016
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: This is the only channel I can't view. By the way, standard definition channel ( channel 86 ) is no problem.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Yesterday was the first I turn to that channel.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I hope your tech give me a call, so I can talk to him directly.
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

How are you getting your channels?

Expert:  Nathan replied 8 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.