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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I lost the on screen on my tv when i pressed the HDMI button

Customer Question

I lost the on screen on my tv when i pressed the HDMI button on my remote control. Now it just shows "No Signal"
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: SC324FB Seiki 32" LCDTV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: othing works because I only see No Signal on the screen. Nothing happens.
JA: How long has this been an issue? What happened right before this popped up?
Customer: This happened Just last night. I presses the HDMI button and it showed NO
JA: Anything else you want the TV expert to know before I connect you?
Customer: NO
Submitted: 10 months ago.
Category: TV
Expert:  Richard replied 10 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 10 months ago.
showed for a second and then the No Signal came back on.This is what happened. When I waited ten minutes and then turned the power on the word Diagnostic Test
Customer: replied 10 months ago.
Please do not charge me., just help me as I am 84 years old and on a limited income.
Expert:  Richard replied 10 months ago.

What is the TV connecting to that is giving no signal?