i HAVE A 47ls4600, i AM TRYING TO SEE IF I CAN ADD AMAZON PRIME. I AM HOOKED WIRELESS BUT AM BEING TOLD TO CONNECT TO A LAN, I HAVE BEEN ABLE TO GET TO NETFLIX, WEATHER CHANNEL
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: 47LS4600, WE HAVE GOT RID OF CABLE, WE HAVE ANTENNA
AND IT IS WORKING FINE. I WENT NETWORK SETTINGS AND IT TELLS ME TO CONNECT TO AN LAN
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: WHAT DO YOU MEAN BY TV MENU
JA: How long has this been an issue? What happened right before this popped up?
Customer: THIS IS THE FIRST TIME I TRIED TO ADD AN APPLICATION
JA: Anything else you want the TV expert to know before I connect you?