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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17913
Experience:  Over 16 years of experience installing and repairing electronics.
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No remote and external controls are "key locked" hold on,

Customer Question

No remote and external controls are "key locked"
JA: What's the model number of your TV? How old is it?
Customer: hold on
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: model # 42pc50-ul no remote and all funtions are key locked
JA: How long has this been an issue? What happened right before this popped up?
Customer: the remote was lost so i tried the external controls
JA: Anything else you want the TV expert to know before I connect you?
Customer: can i unlock the external controls and will a universal remote work?
Submitted: 9 months ago.
Category: TV
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

"Key Lock" means that the TV can only be used with a remote control.

You can use a compatible universal remote control to unlock it again.

Here is a compatible replacement remote control on eBay:

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