How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 12587
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My screen says "No Signal" I am 82 and these things are very

Customer Question

My screen says "No Signal" I am 82 and these things are very challenging
JA: What's the model number of your TV? How old is it?
Customer: I will find it for you... please wait
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No on menu, no problem on other sources and purchase date: 10/8/11
JA: How long has this been an issue? What happened right before this popped up?
Customer: Issue started two hours ago when I tried to manually shut off DVD that accidentally was turned on
JA: Anything else you want the TV expert to know before I connect you?
Customer: Odel# *****
Submitted: 10 months ago.
Category: TV
Expert:  Louie replied 10 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, is the Sylvania directly connected to an antenna or cable feed? ....or is there a cable box? ...or even a satellite receiver?

Expert:  Louie replied 10 months ago.

If directly connected to an antenna or cable feed, then use the original remote control to:

  • press SETUP;
  • use ▲/▼ to select Channel;
  • press ENTER;
  • use ▲/▼ to select Auto program;
  • press ENTER;
  • select Antenna or Cable;
  • this would initiate autoprogramming of the available channels.

On the other hand, if there is a cable box, then please describe how the cable box is connected to the TV using what kind of cable(s).