Facing TV Problems? Ask a TV Technician.
Hi Shirley and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, bear with us; re-confirm and post back with the complete model number of the "...universal Remote..."
Appreciate the additional information.
Have you tried below codes ?
1002, 1009, 1014, 1036, 1051, 1056, 1060, 1061, 1066, 1067,1072, 1073, 1074, 1077, 1078, 1082, 1086, 1136, 1152, 1156, 1166, 1174, 1175, 1180, 1181
Please try the above codes until matched.
It has to be posted that in some versions of this TV model, there may be a compatibility issue hence an original remote control is prewferred/needed.
And in some others, it may be the IR sensor of the TV itself that may be having issues.
IR sensor is an internal hardware issue. This would require that the TV be opened up for visual inspection, voltage/continuity/resistance checks, confirm faults and effect repairs.
An original remote control then would serve as BOTH an attempt of a solution and as a test by process of elimination. If even with a new/known to be good remote and the TV would still not work as expected, then the internal IR sensor fault has been confirmed.
If of interest, an original Philips remote may be evaluated / inquired from HERE.