How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I'm trying to match my Toshiba TV to my Direct TV remote.

Customer Question

I'm trying to match my Toshiba TV to my Direct TV remote. I'm asked to provide a model no., which is on a piece of paper on the back of the chassis. It is 32AF41. But the system won't accept it, so I can't adjust volume or shut the TV off. Can you help?
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 8 months ago.

Are you saying your model is not in the list so you haven't tried any others, or have you tried some of the existing options and none work still?