How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17333
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your TV Question Here...
Pete is online now
A new question is answered every 9 seconds

I live off post in Germany and I have TKS cable. I've set

Customer Question

I live off post in Germany and I have TKS cable. I've set everything up and changed out humi cable out but no comes on for 2-3 seconds then no sound..
JA: What's the model number of your TV? How old is it?
Customer: Samsung smart TV
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Went through all menu.
JA: How long has this been an issue? What happened right before this popped up?
Customer: We just hooked up the easy TV set-top box The TV is 110 and we're running on you think that may be a problem
JA: Anything else you want the TV expert to know before I connect you?
Customer: Model UN55HU7250F
Submitted: 8 months ago.
Category: TV
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Do you know which system is used to broadcast the channels? - is it the North American NTSC or the European PAL system?

Does the TV support the required system?

If not then you will need to get a TV that does support it.

Expert:  Pete replied 8 months ago.

Happy Holidays!
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.