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Can you please remove the power to the recorder (so unplug it from the power socket).
Then on the actual unit, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the recorder, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, if you use a different USB HDD, does it then record onto this?
yes I saw, what I need to know please is if you use a different USB HDD, does it then record onto this?
ok, that was the next step Phil
Great it is now up and running, If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.