Facing TV Problems? Ask a TV Technician.
I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when you are ready to proceed .Also ,Could you please give me the tv`s full model number written on the back cover ?
Usually will start with the letters UN , for example UN55...... for a 55" model
What you seem to have anyway is the store demo mode turned on .
Press the MENU123 button on the remote and select MENU (upper left corner) , open that and scroll down to SUPPORT , open that and scroll downbelow the first page to USE MODE , open it and select HOME USE
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