Facing TV Problems? Ask a TV Technician.
Hello, Sorry you're having problems. Please try a full reboot of the TV and Chromecast to see if this works to reset the unit.
1) Shut the TV off, then remove the Chromecast from the set.
2) Wait 10 seconds and plug the Chromecast back in.
3) Turn the TV on and use the Philips Input/Source button to select the correct HDMI Input.
Let me know what happens.
It's likely that the TV's Input/Source setting was simply changed when this issue occurred. However the reboot should take care of anything accidentally disconnected, and using the Input/Source button should take care of the Input being changed. Let me know what happens and also what you see on your screen if that does not work.
Let me know if you need more help. Also, could you please click a POSITIVE RATING (3-5 stars at the top of the page) and click SUBMIT so that I am credited for working with you today?
Do you need further assistance with this?