HI I have a Samsung and it seems the remote is not responding? I have checked the batteries and all good. And it does respond for my volume control
but that is all. Can I somehow reset it or any suggestions? thanks John
JA: What's the model number of your TV? How old is it?
Customer: will get it..standby...about 4 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV menu does not work from remoteTvs working everywhere else in the house Model Number LA32R81WD
JA: How long has this been an issue? What happened right before this popped up?
Customer: Yesterday...I was plugging the power in and working fine..then the power plug moved slightly and slightly disconnected caused the TV to go off.I then pushed the plug back in and it worked again but the remote (except Volume) did not work
JA: Anything else you want the TV expert to know before I connect you?
Customer: do you think it is TV or remote or something else?