Facing TV Problems? Ask a TV Technician.
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What is the model of the tv?
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For the netflix authorization, the process is that you'd go into the netflix app on the tv, and it should prompt you with an on screen activation code (shown on the tv), which you'll then jot down and on your computer go to netflix.com/activate, where you'll type in the code from the tv, sign in to your account, and then it will be registered.
If you aren't getting to that point, there may be something wrong with the wifi connection to the tv, or the tv itself.
As for the appletv, can you try it on hdmi2, where presumably your cable/satellite box is connected, and let me know if it is recognized there?
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