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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Netflix quit working it works on other TV but the Sony in

Customer Question

Netflix quit working it works on other TV but the Sony in bedroom quit
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: it's about a year old let me get the model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: xbr-43z830c
JA: Anything else you want the electronics expert to know before I connect you?
Customer: couple weeks I tried resetting everything but no luck
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 8 months ago.

Are you getting any specific error message?

Are other apps working?

Expert:  Nathan replied 7 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 7 months ago.
I'm good now. Thanks for your help
Expert:  Nathan replied 7 months ago.

You're welcome.