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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sound no picture. Too much sports🏀🏈, RLDED5078A-D, 50inch

Customer Question

Sound no picture. Too much sports🏀🏈
JA: What's the model number of your TV? How old is it?
Customer: RLDED5078A-D
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: 50inch led
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing screen went blank
JA: Anything else you want the TV expert to know before I connect you?
Customer: It happened before didn't think anything of it. It shut off but then turned on
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 10 months ago.

Can you elaborate on "too much sports"? Do you mean the tv had been on for an extended period?

If you press the menu button, can you see anything?
If you hold a flashlight to the screen, can you make out even a partial image that w3ay?