Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack and I will be helping you todayPlease note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions;Please let me know when you are ready to proceed .
Lets talk here , i need some info
Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ?Or directly to antenna/cable from the wall outlet ,no box with its own remote ?
You mean that you have 2 tv`s with the same problem ?
What are the tv`s connected to ?
Antenna or directly to the wall outlet ?
No cable company remote ?
Satellite provider remote perhaps ?
How do you normally bring up this guide or program info , with the tv`s remote ??
Sorry but i looked at one of them and cannot see how the program info and guide can be brought up by the tv alone
And you are saying that both tv`s dont have it but used to ??
I will have to opt out now.
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .