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TO GET TO MATCH MY WITH MY REMOTE. IS THERE ONLY ONE SMALL

Customer Question
I AM UNABLE TO GET...
I AM UNABLE TO GET TO MATCH MY WITH MY REMOTE. IS THERE ONLY ONE SMALL REMOTE? CAN YOU ACCESS MY TV FOR REPAIR? I HAVE VERIZON CABLE SERVICE
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: VISIO 4226 LESS THAN 1 YEAR OLD
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: CANNOT GET A SCREEN ON TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: JUST YESTERDAY
JA: Anything else you want the tv expert to know before I connect you?
Customer: JUST NEED TV TO COME ON
Submitted: 12 months ago.Category: TV
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Answered in 2 minutes by:
11/20/2016
TV Technician: Jack, Technician replied 12 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 9,921
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hi , I`m Jack and I will be helping you today

You are saying the tv does not come on at all ?

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TV Technician: Jack, Technician replied 12 months ago

What is the tv doing now if anything ?
Is there a light or blinking light at the front , clicking sound from inside when you plug in the power cord or try to turn it on ?
Or completely dead no activity whatsoever ?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,557
2,557 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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