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We lost our account for some reason, you sent us a number

Customer Question
we lost our account for...
we lost our account for some reason
JA: What's the model number of your TV? How old is it?
Customer: you sent us a number vrrveb
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no visa sent us a new chip card so the old card is no good can you check on our end
JA: How long has this been an issue? What happened right before this popped up?
Customer: it give me a number vrrveb
JA: Anything else you want the tv expert to know before I connect you?
Customer: if the old is no good how do we put it on line to pay you
JA: PayPal, Debitcard or credit card are all fine.
Customer: ok thanks have a happy thanksgiving
Submitted: 1 year ago.Category: TV
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Answered in 5 minutes by:
11/20/2016
TV Technician: Nathan, Installer replied 1 year ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,414
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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TV Technician: Nathan, Installer replied 1 year ago

If you are referring to payment for this support service and conversation with me, it looks like that has gone through just fine.

Can you tell me the make/model of your tv though and what specific problem you are having with it?

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Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

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Steven

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Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

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20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

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Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

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Neil

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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