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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The model LG 47LE 5400 appears on but does not take commands

Customer Question

The model LG 47LE 5400 appears on but does not take commands to show picture or change channel. None of button working. Screen looks like LG life's good
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No just tried to unplug for a minute. sometimes turns off by itself and then can be turned right back on.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu does not work. Input does not work
JA: How long has this been an issue? What happened right before this popped up?
Customer: Tried to turn tv on at 5 pm and it would not come on
JA: Anything else you want the tv expert to know before I connect you?
Customer: It was on this am. Then turned off. Then tried to turn on a 5
Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 10 months ago.

Does it stay on the LG logo screen continuously?