How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I'm having trouble with my Toshiba Television, 32" led

Customer Question

I'm having trouble with my Toshiba Television
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: 32 " led Google cast TV 32L221U/55L421u
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: It tried to update last night
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes I'm having problems with my Television
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, You were chatting with the auto-assistant before, which is a computer. I am the actual tech working with you and have some questions of my own:

1) What is the exact problem that you're having with your Toshiba?

2) Roughly how old is the set please?

Expert:  Aric replied 9 months ago.

Do you need assistance with this?