How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

This weeks ago but got no response or answers. The DVD is

Customer Question

this weeks ago but got no response or answers. The DVD is still in it and is a rental but now not anymore. I still need to remove it or have an answer to just leave and close it off. Please let me know, Richard
JA: What's the model number of your TV? How old is it?
Customer: Age a few years Model ATV 32 HDCIN Product 39671 EAN N 13275
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NO. I only watch Live channels and or Foxtel and of course would like to get back and remove DVD and or still use it or stopo Foxtell alltogether.
JA: How long has this been an issue? What happened right before this popped up?
Customer: No troubles before. It is a once off!
JA: Anything else you want the tv expert to know before I connect you?
Customer: Yes some instruction manual would help Bauhn which is promisied to send some but never did.
Submitted: 8 months ago.
Category: TV
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.