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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I need a toshiba smart tv customer rep, l34oou, my issue is

Customer Question

I need a toshiba smart tv customer rep
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: l34oou
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: my issue is not ts related but this two year smart tv keeps flashing every second i'd like to know is the flat screen done
JA: Anything else you want the computer expert to know before I connect you?
Customer: that is it thank you
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, I need you to check and get the full model number off of the back of the TV.

Also, the flashing can be caused by the "Source" (meaning your HDMI cable, Cable Box, etc.) as much as it can by the TV itself. So that being said, I need you to grab the original Toshiba remote and press MENU, and let me know if the set's own MENU flashes as well. Please reply back and we can proceed.

Customer: replied 8 months ago.
Okay but it has to be later. On the way to work. Thanks. Anyway.
Expert:  Aric replied 8 months ago.

Okay, reply back at anytime and I will postback when able.