Facing TV Problems? Ask a TV Technician.
Hello, When you're at the set and able, I need you to reply back with the following:
1) The model number off of the back of the Samsung.
2) What device(s) are connected to the TV?
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Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Do you need help with this?