How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an Olevia model 532-B13 flat screen tv. Yesterday I

Customer Question

I have an Olevia model 532-B13 flat screen tv. Yesterday I was switching from hdmi 1 to a DVD player, and somehow I got a small blue box in the lower right corner. It's like a picture in a picture without the picture and I can't make it go away.
Submitted: 11 months ago.
Category: TV
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 11 months ago.

Hi Josh, are you able to see the menu screens? If you bring that up, can you see the full menu, or is it blocked by the box?