Facing TV Problems? Ask a TV Technician.
I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.
-"30651" is not valid, what is the model number printed on the back of the tv?
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"30651" is not valid, what is the model number printed on the back of the tv?
Before you go please try this:-unplug the tv POWER cord from the wall outlet.-press and hold the power button on the tv (not remote) for 20 seconds and release.-plug in the tv power cord and try to turn on.
Let me know if the problem is still occurring or not.