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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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It takes so very to startup, hnont know model number but its

Customer Question

it takes so very long to startup
JA: What's the model number of your TV? How old is it?
Customer: hnont know model number but its a 50 incher about 7 trs old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes and no in that order
JA: How long has this been an issue? What happened right before this popped up?
Customer: several yrs
JA: Anything else you want the tv expert to know before I connect you?
Customer: I alternate "all on" and 'POWER' about 19-12 times to get a picture
Submitted: 9 months ago.
Category: TV
Expert:  Mike G. replied 9 months ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-Is it possible to look at the back of the tv and get the model number?

-If not, is this a flat screen lcd, or projection dlp, or.....

-Is the tv on right now? Do you have the original remote that came with the tv?


** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Customer: replied 9 months ago.

cant you just call me @**************is it free?

Expert:  Mike G. replied 9 months ago.

I cannot call you and no it is not free.

Customer: replied 9 months ago.
then just cancel and credit my card
Expert:  Mike G. replied 9 months ago.

I'm a 3rd party tech not a website customer service agent. Go to the website help page for payment issues.