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Aric, Technician
Category: TV
Satisfied Customers: 44503
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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It is in factory test mode. I need to get it back to normal,

Customer Question

It is in factory test mode. I need to get it back to normal
JA: What's the model number of your TV? How old is it?
Customer: Lc320EMXF
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: It is in test mode. The Ch selector changes the color to adjust the white ballance
JA: How long has this been an issue? What happened right before this popped up?
Customer: I do not know. It was like this when I got here.
JA: Anything else you want the tv expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, Sorry you're having problems. The set going into test model like this is caused by a glitch on the Mainboard of the set - since it can only be accessed with the TV "Service Remote".

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up and operates normally. Try this procedure up to 2 times, and please let me know what happens.

Expert:  Aric replied 8 months ago.

Are you able to get any change in response from the set?

Customer: replied 8 months ago.
This did not help ! The TV comes on it this mode when pluged up. Defaults to a black screen with a white outline !
Expert:  Aric replied 8 months ago.

I'm sorry to hear that and this indicates a fault with the set's Mainboard (and the test color mode occurs on Funai, Sylvania, and other brands). In this case the part that needs to be replaced is at the link below for just over $23 and is a "plug and play" component - meaning no soldering or special tools are needed to replace it:

Unfortunately beyond replacing that board there is NOT a quick fix for this problem. Alternatively a shop will typically charge $150 parts and labor for this repair and can be locate at the link below:

Expert:  Aric replied 8 months ago.

Other than that, I'm sorry for the bad news and wish there were a quick fix.

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Expert:  Aric replied 8 months ago.

Do you need further assistance with this?

Expert:  Aric replied 8 months ago.

The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for-could you please kindly rate my service POSITIVELY (by clicking a 3-5 star rating at the top of the page) to reflect that? Thanks in advance.