Facing TV Problems? Ask a TV Technician.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Where are you having issues at? Do you reach a certain point while trying to connect to the Wi-Fi network?
After selecting the option for "Start Connection" then press the CANCEL button while it says "Connecting to the network" -- You will see a list of Wi-Fi networks available now. Select your Wi-Fi network and follow the prompts to connect.
Please let me know if the steps above do not work otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.
Were you able to view the Wi-Fi networks?
Okay, you cannot select WIRED if you are trying to setup Wi-Fi/wireless.
Please turn off your TV then turn it back on again and select the Wi-Fi/wireless option.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.