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Master Fix It
Master Fix It, Technician
Category: TV
Satisfied Customers: 9558
Experience:  25 + Years experience repairing TVs, VCRs Computer etc.
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I have connected an E55 SC 4K and have the Smart Cast app.

Customer Question

I have connected an E55 SC 4K and have the Smart Cast app. but am not able to figure out how to connect with Netfliz.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: E55 E2 SC 4K. I have paired it with the E-series display. I have completed the Wi-Fi connected including entering my home theater display name. and router password.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The manual says "follow the screen instructions to finish but I am not able to
JA: How long has this been an issue? What happened right before this popped up?
Customer: This is printed in the manual not on the screen.
JA: Anything else you want the tv expert to know before I connect you?
Customer: no. thanks
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, Please get me the FULL model number off of the back of the TV so I can help you.

Expert:  Aric replied 8 months ago.

Please review my reply and get me the full model number off of the back of the TV to continue.

Customer: replied 8 months ago.
E55 E2
Expert:  Master Fix It replied 8 months ago.

Good morning, I tried to reach you but got no answer, please let me know your time zone and the best time to call you back.

Thank you


Tech Michael