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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cannot get my TV to turn on, It is a Sony KDL 49W650D. It

Customer Question

I cannot get my TV to turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: It is a Sony KDL 49W650D. It was purchased 9/9/16 and has been perfict
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started Tuesday Morning. I have plugged and unplugged it several times.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No Thanks
Submitted: 8 months ago.
Category: TV
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please